Accessibility Statement

Introduction

PRODECA (Promotora d'Exportacions Catalanes) has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of websites and mobile applications of the public sector, which transposes Directive (EU) 2016/2102 of the European Parliament and of the Council, of 26 October 2016.

This accessibility statement applies to www.prodeca.cat, excluding embedded content from other domains.

1. Compliance status

This website is "partially compliant" with Royal Decree 1112/2018, of 7 September, due to the lack of conformity of the aspects indicated below.

2. Content not accessible

The content listed below is not accessible for the following reasons:

1.    Lack of compliance with Royal Decree 1112/2018:

  1. Some pages incorporate a video player that does not have a way to select and play available audio descriptions [requirement number 7.2.1 of the UNE-EN 301549:2021-03 standard Reproduction of audio description]
  2. Some pages incorporate a video player that does not provide controls for playing subtitles and audio description at the same level of interaction as the rest of the controls [requirement number 7.3 of the UNE-EN 301549:2021-03 standard User controls for subtitles and audio description]
  3. Some images are not labelled or have a generic text alternative [requirement number 9.1.1.1 of the UNE-EN 301549:2021-03 standard Non-text content].
  4. Some recorded videos may not contain subtitles [requirement number 9.1.2.2 of the UNE-EN 301549:2021-03 standard Subtitles (recorded)]
  5. Some pre-recorded videos on the website do not have audio description or alternative media. Requirements number 9.1.2.5 and 9.1.2.3 of the UNE-EN 301549:2021-03 standard Audio description or media alternative (recorded)]
  6. In some forms, the input field that collects information about the user does not have its purpose identified [requirement number 9.1.3.5 of the UNE-EN 301549:2021-03 standard Identification of input purpose]
  7. On some pages the contrast ratio of text or images may not be at least 4.5:1 [requirement number 9.1.4.3 of the UNE-EN 301549:2021-03 standard Minimum contrast].
  8. On some pages some elements do not have keyboard focus [requirement number 9.2.1.1 of the UNE-EN 301549:2021-03 standard Keyboard].
  9. Occasionally some link may not have its specific purpose defined in text [requirement number 9.2.4.4 of the UNE-EN 301549:2021-03 standard Purpose of links]
  10. There is content or phrases within the page whose language cannot be determined programmatically [requirement number 9.3.1.2 of the UNE-EN 301549:2021-03 standard Language of parts]
  11. Occasionally there could be an input error in a field/form for which the user was not notified of the suggestion to fix it [requirement number 9.3.3.3 of the UNE-EN 301549:2021-03 standard Suggestion for errors]
  12. On some pages there may be duplicate attributes and IDs [requirement number 9.4.1.1 of the UNE-EN 301549:2021-03 standard Parsing]
  13. On some pages user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of the UNE-EN 301549:2021-03 standard Name, role, value]
  14. On some pages status messages may not be programmatically determined through roles or properties [requirement number 9.4.1.3 of the UNE-EN 301549:2021-03 standard Status messages]
  15. Some images are not labelled or have a generic text alternative [requirement number 10.1.1.1 of the UNE-EN 301549:2021-03 standard Non-text content].
  16. In some document, information, structure and relationships are not determined by software or have no text alternative [requirement number 10.1.3.1 of UNE-EN 301549:2021-03 Info and relationships].
  17. In some document, colour has been used as the only visual means of conveying information, indicating an action, prompting a response or distinguishing a visual element [requirement number 10.1.4.1 of the UNE-EN 301549:2021-03 standard Use of colour].
  18. In some document, some elements do not have keyboard focus [requirement number 10.2.1.1 of the UNE-EN 301549:2021-03 standard Keyboard].
  19. In some document, sequential keyboard navigation may not have a consistent order [requirement number 10.2.4.3 of the UNE-EN 301549:2021-03 standard Focus order].
  20. In some document, user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 10.4.1.2 of the UNE-EN 301549:2021-03 standard Name, role, value].

2.    Disproportionate burden

  1. Not applicable.

3.    The content is not within the scope of the applicable legislation

  1. There may be office files in PDF and other formats published before 20 September 2018 that do not fully meet all accessibility requirements, although efforts have been made to ensure that most of them do.
  2. There may be third-party content that is not developed by Prodeca or is not under its control, such as office files.

3. Preparation of this accessibility statement

This statement was prepared on 13/09/2022.

The method used to prepare the statement was a self-assessment carried out by the company Everycode S.L. on 09/09/2022.

Last review of the statement: 13/09/2022.

4. Observations and contact details

You may send communications about accessibility requirements (article 10.2.a of RD 1112/2018), such as:

  • Reporting any possible non-compliance by this website.
  • Conveying other difficulties in accessing content.
  • Making any other query or suggestion for improvement regarding the accessibility of the website.

For these communications, the following communication channels are available:

In accordance with article 10.2.b of RD 1112/2018, you may also submit:

  • A complaint regarding compliance with the requirements of RD 1112/2018.
  • A request for accessible information relating to:
  • Content that is excluded from the scope of application of RD 1112/2018 as established in article 3, section 4.
  • Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.

In the request for accessible information, the facts, reasons and request must be specified clearly, so as to show that it is a reasonable and legitimate request.

Requests for accessible information and complaints can be submitted through Request accessible information or lodge a complaint, as well as through the other options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Communications, complaints and requests for accessible information will be received and handled by the Unit responsible for accessibility of the General Directorate of Citizen Attention, of the Department of the Vice-Presidency, Economy and Finance.

5. Application procedure

If, once a request for accessible information or a complaint has been made, it has been rejected, the person does not agree with the decision adopted, or the response does not meet the requirements set out in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated if the period of twenty working days has elapsed without a response having been received.

The claim can be submitted through Claim a request, as well as through the other options set out in Law 39/2015, of 1 October, on the Common Administrative Procedure of Public Administrations.

Claims will be received and handled by the Unit responsible for accessibility of the General Directorate of Citizen Attention, of the Department of the Vice-Presidency, Economy and Finance.